The rules for using ClientSystemPro. Fair, plainly written where we can, and written to protect both sides.
Effective date: April 14, 2026 • Last updated: April 14, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website at https://www.clientsystempro.com and the ClientSystemPro software-as-a-service platform (collectively, the “Service”), operated by ClientSystemPro.com (“ClientSystemPro,” “we,” “us,” or “our”). By creating an account, subscribing to a plan, or otherwise using the Service, you (“Customer,” “Subscriber,” or “you”) agree to be bound by these Terms. If you do not agree, do not use the Service.
ClientSystemPro is a business-management software-as-a-service platform that provides customer relationship management (CRM), marketing automation, sales pipeline, scheduling, messaging, and related tools to agencies, consultants, and small businesses. The platform is operated on white-labeled infrastructure licensed from HighLevel Inc. and delivered under the ClientSystemPro brand.
Our registered business address is:
ClientSystemPro.com
1004 Cambay Lane
Spring Hill, FL 34608
United States
Email: support@clientsystempro.com
You must be at least 18 years old and able to form a legally binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that any information you provide is accurate, current, and complete. The Service is intended for business use and is not directed at consumers purchasing for personal, family, or household purposes.
To access most features of the Service you must create an account. You are responsible for:
We may suspend or terminate accounts that appear to be compromised, fraudulent, or used in violation of these Terms.
The Service is offered on a recurring subscription basis under plans described on our pricing page, including Starter, Growth, and Scale. Each plan has a monthly or annual billing option. Current pricing is displayed at checkout. We may change pricing on a going-forward basis; changes will not affect your current billing term but will apply on your next renewal after reasonable notice.
All payments are processed by our third-party payment processor, Stripe, Inc. By subscribing, you authorize us (through Stripe) to charge your payment method for the applicable fees, taxes, and any overage or add-on charges on each billing cycle until the subscription is canceled.
Subscriptions automatically renew at the end of each billing period for the same term length (monthly or annual) at the then-current rate, unless you cancel before renewal. You may cancel renewal at any time from your account dashboard or by contacting support@clientsystempro.com.
Except where required by law, fees are non-refundable. Canceling a subscription stops future charges but does not generate a refund of fees already paid for the current billing period. You will retain access to the Service for the remainder of the paid period, after which your account will be downgraded or deactivated.
If a payment fails, we may retry the charge, suspend your account, or downgrade your plan. You are responsible for any fees incurred in collecting past-due amounts, including reasonable legal and collection fees to the fullest extent permitted by law.
Fees are exclusive of taxes. You are responsible for any sales, use, value-added, or other taxes associated with your subscription, except taxes based on our net income.
From time to time we may offer free trials or promotional pricing. Unless otherwise stated, trials automatically convert to paid subscriptions at the end of the trial period at the applicable plan rate. You may cancel before the trial ends to avoid being charged. Promotional discounts apply only to the initial term and the plan renews at the standard rate.
You agree not to use the Service to:
We reserve the right to investigate and take appropriate action against anyone who violates this section, including suspending or terminating accounts without refund and reporting violations to law enforcement.
As between you and us, you retain all rights in the content you upload, import, or generate using the Service (“Customer Content”), including your contacts, leads, messages, files, funnels, forms, and workspace configurations.
You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Content solely to the extent necessary to provide, maintain, support, and improve the Service for you and your end users, and to comply with applicable law.
You represent and warrant that you have all rights, licenses, consents, and permissions necessary to upload Customer Content and to authorize us to process it, and that the Customer Content does not violate any law or third-party right.
The Service enables you to send email, SMS, and voice communications to recipients you have obtained through your own marketing channels. You are solely responsible for:
We may suspend messaging, impose rate limits, or remove content that we reasonably believe violates these rules or puts our infrastructure, sending reputation, or other customers at risk.
The Service includes integrations with third-party providers such as Stripe, Google, Meta, Twilio, and others. Your use of third-party services is governed by the applicable third-party terms. We are not responsible for the availability, accuracy, or content of any third-party service, and your interactions with those services are solely between you and the third party.
ClientSystemPro, our logos, the Service, and all related software, design, documentation, and content (excluding Customer Content) are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except for the limited license to use the Service described here.
If you provide us with suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate that feedback without restriction or compensation.
We respect the intellectual property rights of others. If you believe content on the Service infringes your copyright, send a notice containing the information required by the Digital Millennium Copyright Act (DMCA) to support@clientsystempro.com.
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and share information about you and your end users. By using the Service, you agree to the practices described in that policy. If you process personal data of individuals in the European Economic Area, United Kingdom, California, or other regulated jurisdictions through the Service, you are responsible for providing appropriate notice to and obtaining any required consents from those individuals and for acting as the “controller” of that data.
We strive to keep the Service available 24/7 but do not guarantee uninterrupted access. Planned maintenance, software updates, third-party outages, force majeure events, and other factors may cause downtime. We may modify, add, or remove features of the Service at any time; we will provide reasonable notice of material adverse changes where practical.
Beta, preview, or experimental features are provided “as is” and may be modified or discontinued at any time. They may not be subject to the same availability or support commitments as generally available features.
You may cancel your subscription at any time through your account dashboard or by contacting support@clientsystempro.com. Cancellation takes effect at the end of the current billing period.
We may suspend or terminate your access to the Service, in whole or in part, immediately and without notice if we reasonably believe that:
Upon termination, your right to use the Service ceases immediately. We will retain your Customer Content for a limited grace period as described in our Privacy Policy, after which it may be permanently deleted. Sections intended by their nature to survive termination (including Sections 7.2, 10, 14, 15, 16, 17, and 18) will continue in effect.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.
No advice or information obtained from us or through the Service creates any warranty not expressly stated in these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CLIENTSYSTEMPRO OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the above limitations apply to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless ClientSystemPro and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your Customer Content; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; or (e) your violation of any third-party right, including intellectual property, privacy, or publicity rights. We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Hernando County, Florida, and you consent to the personal jurisdiction and venue of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before filing any claim, you agree to first contact us at support@clientsystempro.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days.
We may update these Terms from time to time to reflect changes in our practices, Service features, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page and notify you through the Service or by email. Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription.
If you have any questions or concerns about these Terms, please contact us at:
ClientSystemPro.com
1004 Cambay Lane
Spring Hill, FL 34608
United States
Email: support@clientsystempro.com
© 2026 ClientSystemPro.com. All rights reserved.
These Terms and Conditions are provided for informational purposes and are not legal advice. We recommend having them reviewed by a qualified attorney before publishing on your website, particularly to ensure they reflect your specific business practices and meet any jurisdiction-specific requirements that apply to you.